Agents

An Agent action in Leverage allows you to create AI-powered automation that can perform multiple steps and make decisions to complete complex tasks. Agents use the actions you provide to work through problems autonomously until the specified objective is achieved.

Key Features

  • Decision-making capabilities to determine the best approach to a task

  • Action selection from tools you provide

  • Iterative processing that continues until instructions are fulfilled

  • Dynamic variable integration for workflow context

  • Ability to process files and access knowledge bases

  • Smart suggestions for improving agent configuration

How to Add an Agent Action

  1. Open the Add Action menu using one of three methods:

    • Click the "Add Action" button in the top left corner

    • Click on a connection circle on an existing action card

    • Click and drag from one action to create a connection

  2. Select "AI" from the categories or find "Agent" in the options

  3. Click on "Agent" to add it to your canvas

💡 The Agent action appears similar to the Prompt action in the workflow canvas

How to Add an Agent Action

  1. Open the Add Action menu using one of three methods:

    • Click the "Add Action" button in the top left corner

    • Click on a connection circle on an existing action card

    • Click and drag from one action to create a connection

  2. Select "AI" from the categories or find "Agent" in the options

  3. Click on "Agent" to add it to your canvas

💡 The Agent action appears similar to the Prompt action in the workflow canvas.

How to Configure the Agent Action Card

  1. Locate the Agent card on your canvas which includes:

    • Header with the action name

    • Variable chip in the top left corner for referencing outputs

    • Control buttons for expanding/collapsing and running the agent

    • Connection points for inputs and outputs

  2. Configure the basic settings:

    • Instructions: Add your agent's objective in the instructions box

  3. Provide clear instructions for what the agent needs to accomplish

⚠️ Be specific with instructions as this determines how the agent will operate.

Expanding the Instructions View

To view your instructions in a larger format:

  • Hover over the input box at the bottom right corner

  • Click the expand arrows icon

  • This opens an expanded view for easier editing of longer instructions

How to Add Actions and Resources to Your Agent

Below the instructions section, you can add various resources by clicking the "+" button:

1. Add an App

  • Integrates external applications like Gmail, Slack, Outlook, and other services

  • Provides access to Leverage's built-in tools and integrations

2. Add an Action

  • Select from Leverage's action library

  • Configure action parameters or leave them blank for the agent to determine

  • For sub-actions, you can specify parameters if needed or let the agent fill them out automatically

3. Add a Variable

  • Reference workflow variables the agent should use

  • Ensures the agent has access to necessary data from previous steps

4. Add a Knowledge Base

  • Select from your available knowledge bases

  • Gives the agent access to specific information repositories

💡 The agent will attempt to automatically configure actions when possible, using context from your instructions.

Agent Suggestions Feature

Below the agent card, you'll find a suggestions panel that provides:

  1. Action Recommendations: Suggests relevant actions based on your instructions

  2. Variable Recommendations: Identifies variables that might be useful for your task

  3. Instruction Formatting: If your instructions aren't optimally structured, a magic wand icon appears

    • Click the magic wand to automatically reformat your prompt

    • This creates a more systematic structure that agents can better understand

How the Agent Action Works

  1. The agent analyzes your instructions to understand the objective

  2. It selects appropriate actions from those you've provided

  3. It executes actions in sequence, making decisions based on results

  4. The process continues until the agent determines the instructions have been fulfilled

  5. The final output is passed to the next action in your workflow

⚠️ If action configurations have been previously specified in your workflow, the agent will follow those rules rather than creating its own configuration.

Writing Effective Agent Instructions

Structure Guidelines

  1. Clear Objective: Start with a specific goal statement

  2. Context: Provide relevant background information

  3. Constraints: Specify any limitations or requirements

  4. Expected Output: Describe what success looks like

Best Practices

  • Be clear about the specific goal the agent needs to achieve

  • Specify any constraints or requirements for the solution

  • Reference any variables the agent should use with proper syntax

  • Focus on the "what" (goal) rather than the "how" (specific steps)

  • Use the formatting suggestions when available to improve clarity

💡 For best results, provide context that helps the agent understand the problem scope.

Working with Files and Data

Agents can:

  • Process files passed through triggers

  • Access information from connected knowledge bases

  • Handle multiple data sources simultaneously

  • Pass processed information to subsequent workflow steps

Testing Your Agent Action

  1. Click the "Run" button on the Agent card to test it with current workflow variables

  2. Review the final output to ensure it meets your requirements

  3. If the agent encounters issues:

    • The output panel will explain why it couldn't complete the task

    • Review the error message for guidance on adjustments needed

  4. Adjust instructions or available actions if necessary to improve results

⚠️ Agents may take longer to execute than standard prompts because they perform multiple steps to complete a task.

Troubleshooting

If your agent isn't performing as expected:

  1. Check the output panel for detailed error messages

  2. Ensure all necessary actions and resources are added

  3. Use the suggestion feature to optimize your instructions

  4. Verify that variables are correctly referenced

  5. Consider breaking complex tasks into smaller, clearer objectives

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