# Key Terms

Welcome to Workflow Automation! This guide explains common automation and AI terms in simple language to help beginners get started.

### Workflow

A workflow is a series of connected steps that automate a task from start to finish. Think of it like a recipe that tells the system exactly what to do in what order.

> 💡 Example: A workflow might automatically read emails, extract important information, and create a summary report.

### LLM (Large Language Model)

An AI system trained on vast amounts of text that can understand and generate human-like language. LLMs power the AI capabilities in Lleverage.

> 💡 These models can write content, answer questions, summarize information, and more based on your instructions.

### Prompt

Instructions you give to an AI model telling it what you want it to do. The quality of your prompt determines the quality of the AI response.

> ⚠️ Be specific in your prompts. "Write a professional email" will give generic results, while "Write a professional email declining a vendor proposal due to budget constraints" will give more targeted results.

### Agent

An automated assistant that combines AI with specific functions to accomplish tasks. Agents can make decisions and take actions based on the instructions in your workflow.

### Trigger

The starting point of a workflow that determines when and how it begins. Lleverage offers several trigger types:

* **Form**: Collects information through fields you fill out
* **Chat**: Starts a workflow through a conversation interface
* **API Call**: Allows other applications to start your workflow
* **Schedule**: Runs automatically at specific times
* **Integration**: Activates when something happens in another application

### Knowledge Base

A collection of documents and information that your AI can access and reference when answering questions or completing tasks.

> 💡 Adding company policies to a knowledge base allows the AI to answer questions according to your specific guidelines.

### Run

Testing your workflow in the builder to see how it performs before making it available to others.

### Publish

Making your workflow available for use after you've built and tested it. Publishing creates a link, embed code, or API endpoint that others can use.

### External Apps

Connections to other tools and services (like Gmail, Slack, or Salesforce) that your workflow can interact with.

> 💡 External apps let your workflows send emails, post messages, update records, and more.

### Embedding

Adding your workflow to a website or application so it can be used there. This is done using a special code provided when you publish your workflow.

### Variables

Containers that store information within your workflow. Variables let different parts of your workflow share and use the same information.

> 💡 Example: If a user enters their name in a form, that name is stored in a variable that can be used in later steps.

### Types of Applications You Can Build

With Lleverage, even non-technical users can create:

* **Content generators**: Create marketing materials, emails, or reports automatically
* **Virtual assistants**: Build chatbots that answer questions using your company information
* **Data processors**: Extract and organize information from documents or websites
* **Approval systems**: Create workflows for reviewing and approving requests
* **Notification systems**: Send alerts when important events happen