Call with Agent

Use Call with Agent for a live voice conversation during operational work.

Call with Agent lets you talk with the Agent in a live voice conversation instead of exchanging text messages.

Use it when a task is easier to discuss than type—for example when clarifying an exception, talking through a decision or giving the Agent nuanced context.

Start a call

You can start a call from the web Agent.

The live conversation stays connected to Agent work: the Agent can reason, use available capabilities and continue the task while you talk.

The Agent can propose a call

From an ordinary web Agent session, the Agent can propose a call when the work reaches a point that is better handled as a conversation.

The proposal includes a Call action. The live call starts only after you choose it.

A Skill can deliberately instruct the Agent to propose a call at a particular decision point.

During a call

You can speak naturally and interrupt while the Agent is talking.

When the Agent needs to use an interaction that belongs on screen—such as an approval, file or sign-in step—it can direct you back to the visual interface.

Call with Agent is separate from dictation. Dictation only turns speech into a text message in the composer.

Call proposals are currently a web-Agent interaction; the same Skill instruction does not create a call proposal in Slack or Teams.