Agent

Use the Agent for flexible operational work across conversations, files and business systems.

The Agent is the place to work with Lleverage when the job needs interpretation rather than one fixed sequence.

Give it an outcome and the evidence it should use. The Agent can investigate, work with files and connected systems, use reusable Skills, create outputs and bring you in when judgement or approval is needed.

Typical Agent work includes:

• investigating why an order, invoice or production job is blocked;

• turning emails, PDFs or spreadsheets into useful operational output;

• checking facts across business systems and Project context;

• preparing documents, recommendations or follow-up;

• handling work where the next step depends on what the Agent discovers.

For repeatable work that should run the same way every time or in the background, use a Workflow. Most operational processes use both. See Humans, Agent and Workflows.

Where to start

New to the Agent? Start with Getting started with the Agent.

If you want to see the kinds of jobs it can handle, browse Examples of Agent work.

During a task, Session workspace explains the controls and evidence around the conversation. Working well with the Agent covers the habits that produce dependable results.

When you want to understand where the Agent gets its information or abilities, go to What the Agent can use.

For common questions about learning, access, control and automation, use the Agent FAQ.