Subscription Management

Understand Agent seats, usage, usage limits and access requests for organisations where usage-based billing is enabled.

Usage-based billing is enabled per organisation by Lleverage. Organisations that have not been enabled continue on their existing platform arrangement; the controls below only apply where usage-based billing is active.

Agent seats and included usage

An Agent seat gives a person direct Agent access. Seat assignment is separate from ordinary organisation membership, so people can belong to an organisation without automatically receiving Agent access.

Paid Agent seats contribute to the organisation's included monthly usage according to its commercial terms. When a person needs Agent access, they can request a seat where that flow is enabled; organisation owners can approve seat requests from Members or Plan & usage.

See current usage

The usage meter in the main navigation shows the limit that is currently closest to being reached.

• Organisation owners can see usage amounts.

• Other members see percentages rather than monetary amounts.

• Direct Agent usage by Lleverage staff can be tracked separately and is not billed to the customer.

Organisation owners can use Plan & usage to see the current billing period, usage and available headroom, and to manage the controls available to their organisation.

Plan & usage overview showing the current cycle, included usage and usage history.

The screenshots on this page use a synthetic staging organisation. Names and example values are illustrative and do not represent customer data or Lleverage pricing.

Usage limits

Organisation owners can set monthly Agent-usage limits at several scopes:

• organisation;

• project;

• member.

If a member reaches a hard limit, new Agent messages are paused at that boundary. Background Workflows and scheduled runs keep running; a direct-Agent usage limit is not a global shutdown of recurring operational automation.

Members can request a higher limit where the request flow is enabled, and owners can review those requests from Members or Plan & usage.

Member-level Agent usage limits in the Members view.

Project-level Agent usage limits in the Projects view.

Selecting a limit opens the editor for that scope. Changes only take effect when they are saved.

Usage-limit editor for the selected scope.

Additional usage

An organisation can have additional usage bundles or adjusted limits as part of its commercial setup. Use the controls available in Plan & usage or work with your Lleverage contact when the organisation needs more headroom.

Availability

Usage-based billing is live, but activation is controlled per organisation. If you do not see the usage meter, Plan & usage, Agent-seat requests or usage-limit settings described here, usage-based billing has not been enabled for your organisation yet.